If you are a web hosting business owner looking to make a sale and exit from your company, chances are the prospect of finding a willing buyer that agrees on a reasonable price that will treat your customers well may seem like a daunting task. Whether you’re ready to retire, want to pursue other opportunities, or simply want to cash in on years of hard work, selling your web hosting business can be a complex and stressful process. But with proper preparation and an understanding of what buyers are looking for, you can make selling your business efficient, streamlined, and profitable.

Our process at Web Ventures starts with an understanding of the business owner and their vision for their products and customers. Plain and simple, if those two aren’t a fit, no amount of post-acquisition work will rectify the eventual issues. Hop on a call with potential buyers and get a feel for their own organization and vision for your business. If those visions are aligned and you feel like there is a cultural fit there, the rest of the due diligence, negotiation and post-acquisition activities can move forward with good intentions and reliable communication. 

But before you start hopping on with buyers, we recommend you put together a few deliverables that will inevitably come up during discussions with potential buyers or investors.

Financial Statements

First and arguably most pressing, it’s important to understand that buyers will be interested in seeing a variety of historical financial metrics when considering the purchase of your web hosting business. These metrics can be detailed in balance sheets, income statements, and cash flow statements, all of which provide valuable insight into your business’s financial health and stability.

A balance sheet for your business will provide a snapshot of your business’s assets, liabilities, and equity at the time of your conversation. They help buyers understand the value of your business’s assets, such as servers, software, and other equipment, as well as any debts or liabilities that need to be paid off. An income statement will show your business’s revenues, expenses, and profits over a specific period of time, preferably over the lifespan of the business, or at least the last couple of years. This information helps buyers understand your business’s profitability and how it has been performing over time.

The more buttoned up your financial records are, the better. They allow you to present your business in a digestible format and form the canvas for the picture of your business.


Technology Stack

Another aspect critical to a web hosting business is its technology stack. This includes the number and types of servers you are using to service customers (owned or rented), data center details, and the software layer running on these servers. These are the foundation of your web hosting business, and provide another layer of crucial information to buyers in terms of compatibility. What types of control panels are your customers using? Are you running Windows or Linux servers? What type of cloud virtualization technology are you using? It’s important to have a clear and up-to-date understanding of your technology stack, as it can significantly impact the value and attractiveness of your business to potential buyers and will be crucial in their ability to successfully onboard and continue to service your web hosting customers post-acquisition. 


List of Employees

Outside of financial and technical considerations, buyers will also be interested in the people behind your web hosting business. This includes both employees and contractors who play a role in the day-to-day operations of your business, such as management, engineers, sales and support staff, and more. Include their roles and responsibilities, as well as their skills, experience, and salaries. During the sale, you can have discussions with the potential buyers about keeping the current staff on board to keep business operating as usual for a period of time or formulate a different exit plan that includes integration with the buyer’s current processes.


Additional Product Lines and Revenue Streams

Another important factor for buyers is any additional product lines that your web hosting business may offer, beyond its core web hosting offerings. This could include domain registration, managed services, website design and development, SEO services or other related products and services. These product lines can add value and diversity to your business, making it more attractive to potential buyers. Providing the details of these other product lines also brings more clarity to the transaction, saving you weeks of additional due diligence.


Subscription Metrics and Customer Insights

As a web hosting business owner, the more you know about your customers, the better. If your internal systems allow for it, providing key subscription metrics such as churn rate and Average Revenue Per Unit (ARPU) can add even more detail to the picture of your business being painted. Churn rate refers to the percentage of customers who cancel their subscriptions or stop using your services over a specific period of time. A high churn rate can be a red flag for buyers, as it suggests that your business may be losing customers at an unsustainable rate. On the other hand, a low churn rate is generally a positive sign, indicating that your business is retaining customers and potentially growing over time.

ARPU refers to the average amount of revenue that the business generates per customer or unit of service. This metric can help buyers understand the potential profitability of your business, as well as the potential for growth. Any other details you can find about your customers and subscribers will also be helpful, such as geographical breakdowns and a list of your top customers by revenue and/or number of products purchased.


Ownership Details and Previous Investments

Whether it’s for investment or the acquisition of your web hosting business, buyers will also be interested in the ownership structure and previous investments of your business. This includes any shareholders or partners who may be entitled to a portion of the sale proceeds. This information will be necessary for negotiating the terms of the sale and ensuring that all parties are properly compensated.

Previous investments in your business can also be a key consideration for buyers. This may include funding from venture capital firms, angel investors, or other sources. Providing a clear understanding of the terms of these investments, including any rights or privileges that the investors may have, such as the right to a portion of the sale proceeds or the right to approve the sale of the business are paramount.

Overall, there are many factors that buyers will consider when evaluating the purchase of a web hosting business. By understanding some of these key considerations and preparing accordingly, you can increase the chances of a successful sale and maximize the value of your business.

If you have any questions about any of the deliverables mentioned in this post, please feel free to reach out to us at murade@webventures.io.  We would be happy to provide more clarifying information and chat about the next steps in selling your web hosting business today!